Rule 1: Become genuinely interested in other people.
Rule 2: Smile.
Rule 3: Remember that a person's name is to him or her, the sweetest and most important sound…
Rule 4: Be a good listener. Encourage others to talk about themselves.
Rule 5: Talk in terms of the other person's interests.
Rule 6: Make the other person feel important—And do it sincerely.
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