This (allegedly true) short story provides an amusing example of lateral thinking and initiative, and staff training (or lack of) at the workplace. It is better to train people properly rather than assume that new starters have the necessary initiative to work out for themselves what they should be doing...
While transporting some unfortunate mental patients from one secure place to another, the newly appointed bus driver stopped at a roadside restaurant for natural break. On his return to the bus, all twenty patients were gone. Being a resourceful fellow and fearing the consequences of his negligence, he drove to the next bus stop, where he claimed to be a replacement for the usual service. Allowing twenty people aboard, the driver made straight for his destination, where he warned staff at the gates that the 'patients' were deluded and extremely volatile. The angry 'patients' were duly removed, sedated and incarcerated, and remained in detention for three days, until staff was able to check the records and confirm their true identities. The actual patients were never found.
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