Contributed by: Asian Woman (i_asianwoman @ yahoo.com)
A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:
· Begin with praise and honest appreciation.
· Call attention to people's mistakes indirectly.
· Talk about your own mistakes before criticizing the other person.
· Ask questions instead of giving direct orders.
· Let the other person save face.
· Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
· Give the other person a fine reputation to live up to.
· Use encouragement. Make the fault seem easy to correct.
· Make the other person happy about doing the thing you suggest.
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