Be a Leader: How to Change People Without Giving Offense or Arousing Resentment

·         A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:

·         Begin with praise and honest appreciation.

·         Call attention to people's mistakes indirectly.

·         Talk about your own mistakes before criticizing the other person.

·         Ask questions instead of giving direct orders.

·         Let the other person save face.

·         Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."

·         Give the other person a fine reputation to live up to.

·         Use encouragement. Make the fault seem easy to correct.

·         Make the other person happy about doing the thing you suggest.

Contributed by: verygood101 @ yahoo.com

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